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The success and growth of Inter Assistance depend on the multidisciplinary, specialized, and multilingual staff that makes it up. Thanks to their abilities and talents, our company sets the trend. The broad portfolio of services and customer assistance is the work carried out by a professional team capable of providing creative solutions.
Our professionals are focused on providing a quality service and are willing to help in every situation that arises.
Integral service
We accompany the various situations that our clients go through around the world. And we make it possible thanks to providing quality service and real assistance. We humanize our presence. We are trained to listen and assist at any time and place.
We generate links, direct ties, and closeness that reflect our corporate values: security and trust. Whenever you need it, we are accompanying you, generating value and optimizing the service. Trust us.
Access to preferential and medical services worldwide
Upon receipt of the request for medical assistance, the Inter assistance professional department assesses the level of risk and urgency. This makes it possible to recommend the most appropriate course of care or treatment, optimize available resources and guarantee patient satisfaction. Likewise, we ensure cost containment from the first moment of communication.
An essential coverage to offer a travel service to any part of the world, under correct control and with easy access.
More than 6 years providing Telemedicine services worldwide.
Permanent assistance
We provide an excellent service that is reflected in the evaluation and control processes that we carry out systematically.
Quality control of 100% of the services provided.
Daily quality control of 25% of calls.
100% feedback with coordinators.
Coordination with suppliers in 98%.
Active listening with 97% of calls answered before 6 seconds
Client monitoring.
Supplier Evaluation.